Terms of service

Last updated: 14 November 2026. Draft: have this reviewed by a lawyer and add your company details before store submission.

Using Taxisfy

Taxisfy connects riders with licensed drivers. You must provide accurate details and use the service lawfully and respectfully.

Fares and payment

You see an estimate before booking. The final fare is calculated from distance and time using our published rates, plus any waiting time, tolls or tip. Cancellation and no-show fees may apply.

Safety

Use the in-app SOS button in an emergency and call local emergency services. We may suspend accounts for unsafe or abusive behaviour.

Drivers

Drivers must hold valid licences, insurance and vehicle registration, keep documents current, and follow local taxi and private hire law. Accounts with expired documents are blocked until renewed.

Liability

The service is provided as available. Nothing here limits rights you have under consumer law.

Changes

We may update these terms; continued use means you accept the new version.